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Shipping FAQ

What are my shipping options?

We are currently able to offer you two trackable options:

  • Express Courier Service EMS (5-14 days) – $29
  • International Registered Air Mail (10-21 days) – $5

Free Worldwide Express Shipping with every order over $79!

EMS is equal to Priority Mail Express International (USPS).

We’ll email you a tracking number shortly after your order has been shipped.

Do you have discreet packaging option?

All products are always sent in discreet packaging. No reference to the pharmacy or medication appears on the packaging.

Where do you ship orders to? How long does it take? What will it cost?

  • Express Courier Service EMS: Your package should arrive in 5 – 14 days at a cost of $29 per package dispatched. This service is available for all countries (worldwide). We offer free express shipping with every order over $79.
  • International Registered Air Mail: Orders can be delivered worldwide at a cost of $5 per package shipped. Delivery can be expected in 10 – 21 days. Details are provided on the pages where you place your order.

We’ll email you a tracking number shortly after your order has been shipped.

EMS is equal to Priority Mail Express International (USPS).

Will I be required to sign anything in order to receive my package? What will it look like?

You will be required to sign for your package if you make use of the Express Courier Service option (EMS).

However, orders to be delivered by International Registered Air Mail do not require your signature.

We ensure that your confidentiality is maintained by shipping in plain packaging.

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viagra package

How do I know what size order constitutes a package?

What should I do if my package doesn’t arrive when it is expected?

If your package is delayed or misplaced by the postal or courier services, we will re-send your order on request or refund your payment.

Do regular deliveries have tracking numbers?

Yes, all shipping options are trackable. We’ll email you a tracking number shortly after your order has been shipped. You’ll be able to track your order online – from manufacturer straight to your door.

How can I track my package?

You will be able to track your package in 4 business days after order processing using Track It button on our main page.

What if my order fails to arrive or gets lost in the post?

Fortunately, there’s not much chance of your order getting lost – only about 0,5% of packages disappear in the postal system.

However, if your package doesn’t arrive owing to an error on behalf of the postal services, we will re-dispatch your order if it has not yet been received 30 days after dispatch.

Alternatively you can opt for a refund. However, we will be unable to assist you if you supplied incorrect delivery information. Should you have any delivery-related enquiries, please feel free to contact us.

What if I do not receive my full order?

The most likely reason why this may happen is that multiple medicine containers were ordered and that these are being shipped in separate packages.

If they do not arrive within a few days of your receiving the first package, kindly contact us so that we can investigate the issue.

We will naturally re-send the missing portion of your order if we are able to identify an error on our part or that of the postal services.

What if my order is held up at customs?

It’s not unusual to have items held up at customs – only about 0,9% of packages.

In the unlikely event of this happening, please inform us – we will re-send your order at no additional charge or refund you if preferred.

What will my package look like?

Because you are ordering personal medication, we ensure that your privacy is protected by supplying your order in ordinary packaging that does not advertise its contents.

generic viagra package

Will you ship internationally?

We are able to provide shipping services to 194 countries worldwide including USA, Canada, UK, EU, Australia, New Zealand and Russia:

  • Afghanistan
  • Albania
  • Algeria
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Rep.
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Congo
  • Costa Rica
  • Croatia
  • Cuba
  • Curaçao
  • Cyprus
  • Czech Rep.
  • CĂ´te D’Ivoire
  • Dem. Rep. of the Congo
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Fiji
  • Finland (Including the Aland Islands)
  • France
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Great Britain (UK)
  • Greece
  • Grenada
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Korea
  • Kuwait
  • Kyrgyzstan
  • Lao
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Mauritania
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Russian Federation
  • Rwanda
  • Saint Christopher and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Sweden
  • Switzerland
  • Syrian Arab Rep.
  • Tajikistan
  • Tanzania
  • Thailand
  • The former Yugoslav Republic of Macedonia
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Uganda
  • United Kingdom
  • Ukraine
  • United Arab Emirates
  • United States of America
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Viet Nam (Vietnam)
  • Yemen
  • Zambia
  • Zimbabwe